Besides getting feedback, iTell can also be used as a promotional tool. • Example: Giving freebies/ incentives to customers for texting in their feedback. ( you can use the auto-reply message as claim stub )             Customer feedback is GOLD. Customer Satisfaction is the key behind every success; that is why successful companies regularly request for customer feedback. iTell is your ideal customer feedback service …     • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •     BENEFITS TO YOUR CUSTOMERS :       • Convenient way for them to instantly send their    feedback via text. • Confidentiality and security    They are assured that their feedback is read only by you    and is secure from tamper or alterations by service crew.     BENEFITS TO YOU :       • Get instant feedback from customers direct and     hassle-free • Reply directly to customers regarding their feedback.    iTell allows you to send an auto-reply text plus a    customized text response to your customer for FREE. • Privacy and security.    You are assured that customer feedback is read only by    authorized personnel and secure from tamper or    alterations. • Efficient and easy to manage customer feedback system    iTell comes with a private online report that displays    feedbacks sent to you. This report can be printed for later    review.With iTell, you also have the option to forward text    feedbacks to your email address. • Customer Loyalty!!    iTell customer feedback report helps you identify areas in    operation that need attention and improvement. Better    service results in satisfied customers. Keep them coming    back again and again. • ZERO COST to you!    Best of all, iTell service is being offered for FREE to    establishments.